Responsible Gaming

Gaming Should Be Entertainment

At matthewembury.com, we are committed to promoting responsible gaming practices. Online casino gaming should be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While William Hill offers exciting gaming opportunities, it's important to gamble only with money you can afford to lose and to maintain control over your gaming habits.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in casino gaming. It is illegal for anyone under 18 to gamble. If you are accessing this website and are under the legal age, you must leave immediately. Parents and guardians are encouraged to use appropriate parental controls and monitoring software to prevent underage access to gambling websites.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of the following warning signs:

• Spending more time and money on gambling than intended
• Constantly thinking about gambling or past gaming sessions
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Feeling anxious, irritable, or restless when not gambling
• Using gambling as a way to escape problems or negative emotions
• Borrowing money or experiencing financial difficulties due to gambling
• Neglecting family, work, education, or other responsibilities
• Failed attempts to cut down or stop gambling
• Jeopardizing relationships, job, or educational opportunities

If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools and Controls

William Hill and most responsible gaming operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during your gaming session about how long and how much you've been playing
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your gaming account
• Account Closure: Permanently close your account if you wish to stop gambling

We strongly encourage you to use these tools if you feel your gambling may be getting out of control. Speak to William Hill's customer support for assistance in activating these features.

Support Organizations

If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gamblers and their families
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, confidential, 24/7)
• GamStop – The National Self-Exclusion Scheme for Great Britain
  www.gamstop.co.uk
  Self-exclude from all licensed UK online gambling operators
• Gamblers Anonymous – Peer support and 12-step recovery programme
  www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help

If you believe you have a problem with gambling, please reach out for support today. Problem gambling is a recognized condition that can be treated. Seeking help is a sign of strength, not weakness. Whether you contact GamCare, GamStop, Gamblers Anonymous, or another support service, professional help is available and can make a real difference.

You can also speak confidentially with your GP (General Practitioner) in the UK, who can refer you to appropriate NHS services or specialist treatment providers.

Remember: You are not alone, and recovery is possible.

This Responsible Gaming information was last updated in 2026. For the most current resources and support options, please visit the organisations listed above.